When should I call your team, when should I not.

You should call us when you wish to have some scientific proof to some degree that there is activity in your home. When you have dispelled what you can to explain it. You should not call us when you are convinced that there is a haunting and are looking for us to prove your point. There is a possibility that we may come back with results you do not wish either way. This is why it is called an investigation.

Do you charge a fee?

No, we do not charge for services. Niceties are always accepted, I may generally mention to have some coffee and cookies at the wait. Most clients are set to have all that ready regardless. Donations are not turned away but not expected. If the investigation is required at some distance and will be exceeding cost to the team, who is unpaid. We may ask simple lodging, a basement floor will often do the trick.

 What is the process to obtaining an investigation?

The investigation procurement process is pretty simple for us but multistage. When the client submits request for an investigation 3 levels occur. 1st the Director will contact the client and verify the validity of the claim or requirement of service, some just want advice and others just attention. That is the 1st line, then the case is put to the Case Manager to obtain all the needed information....claims, activity, address, people involved. All the logistical needed info to determine the need of the actual team. Finally the case is then allocated to a Lead Investigator who will receive all the info, contact the client, set up a date and form a team. It will also be their job to review evidence and submit for production.
 

What do I expect when you come to my home?

Our team would like to do every investigation to a standard operating procedure. So this is how it is done normally.

The Case Manager will call, email, meet with the client ahead of time to discuss times and occurrences, set date for investigation. CM will follow the case through to the end.

At the date of investigation, the Director or Lead along with the Tech Manager will greet the client and do a brief walk through of the location to obtain our camera angles and positions for equipment.

The rest of the team will enter and we will start bringing in equipment and doing the set up. After the set up is complete we will do a set of base readings in each room to act as the control factor we base activity off of.

We will then “go hot” our team will start systematic sweeps from each room, asking questions and taking readings. Reading of EMF and temperature themselves, fluctuating does not itself denote a haunt. It can be other causes we will look into. We call this anecdotal evidence. A video camera will follow and document the team as will set night cameras from a DVR system. Once these sweeps are done then we will do solo EVP sessions, more invasive question periods. Then breakdown and such. 3-5 hrs should be allotted and as little persons on premises as possible being very quiet to eliminate false positive EVP’s

What do I expect from a finished product?

The material that was collected that night is now taken and imported to our computers with the filters and such. It takes time as your sound files need to be review and all the video files. If we find anomalies they all have to be cross referenced to have anything eliminated caused by the team. Then a determination based on anecdotal evidence, visual, photographic, sound and personal experience. All as they pertain in conduciveness to the claims of the client. It may be that nothing was gathered that evening; there is no schedule for a haunting. Our findings may be that you have a haunt of varying degrees. Or that there is no haunting at all. These will be presented a few ways. If merited and most times there will be a DVD made, this takes a few weeks to edit and present. A YouTube video at the very least of the investigation and a write up on the website with all links. You may agree or disagree; this is your prerogative to take and only one team’s opinion. We would ask that you search for other opinions that may solidify your claims.